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PLAN HIGHLIGHTS
Veterinary Plans of America™ is a Veterinary Referral Network that provides you with a new source of clients. Once one of our Plan Members has chosen your practice, the methods and philosophies of treatment are left strictly to your professional judgment.
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Each of our Plan Members receives an Information Guide, Veterinary Directory and Identification Card.
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Plan members are instructed to call for an appointment and present their AmeriPlan® Identification Card immediately on arrival at your office. If the member has not yet received their Identification Card, they are still eligible for treatment after verification as described below.
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Please call our Customer Service Department in Plano, TX to verify all membership status before beginning any treatment program.
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In Dallas: (972)671-8438
Outside Dallas: 1-800-647-8421 toll-free
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We recommend that you show your regular price in addition to the member’s discounted fee on the member’s receipt.
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If a veterinary service is provided but is not listed on the fee schedule, that service will be priced at 75% of your usual fee.
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Our members expect to pay immediately for all services rendered, but of course, you may elect to make any type of payment arrangement you prefer.
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If you or anyone in your office has any questions about Veterinary Plans of America™, please call our Provider Relations Department:
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In Dallas: (972) 789-9509
Outside Dallas: 1-866-438-1494 toll-free
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The following services are not included:
a. Pet foods
b. Over-the-counter products
c. Grooming
d. Boarding
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Member’s veterinary fees apply only when treatment is performed at a PARTICIPATING VETERINARY FACILITY. If the services of a non-participating veterinarian are required, these fees do not apply. The client will be responsible to the non-participating veterinarian for his regular fees.
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Reduced fees will not be honored if medical treatment is already in progress, or if the client’s membership is no longer valid.
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A patient’s existing medical condition may necessitate extra precautionary procedures and require additional charges. Please discuss all fees with the client prior to treatment.

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